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Booking Information

Important to know

RATES
Rates are per person and night. Information provided without guarantee. These prices are not binding.


CARLOUNGE
Your cars are housed in our garage. Power station for electric vehicles. (with costs)


RESERVATIONS
For fixed bookings we request a deposit of 30% of the booked services by bank transfer or transmission of credit card details. (only VISA or MASTER or Eurocard). The generally Terms and Conditions of the Austrian Hotel industry apply.

CANCELLATION
up to 3 months earlier                         no cancellation fee
3 months - 1 month before arrival       50 % of the room rate
1 month - 1 week before arrival            75 % of the room rate
within 1 week before arrival                  90 % of the room rate

ARRIVAL AND DEPARTURE
On arrival day, you can check in from 03:00 p.m. Early check in is possible if the rooms are ready. On departure day, we ask you to vacate your room not later than 11:00 a.m.

CONFIRMATION
Bank data / payment: recipient: alpslodge Fiss
Advance payments or payments can be made in cash by debit card or by Visa, Mastercard or Euro Card.

Raiffeisenbank Serfaus-Fiss: Alexander Walser
IBAN: AT44 3631 5000 0013 3983 | BIC: RZTIAT22315
VAT: ATU67507236

PAYMENT
Payment on departure day at the latest.
We accept cash, debit card, VISA and Master Card. Unfortunately, we can deduct neither Amex nor Diners Club. Please check your card limit.